FAQ

1. How do I place an order?

To place an order, simply browse our website and add the desired items to your cart. Once you have finished shopping, proceed to the checkout page where you will enter your shipping and payment information. Review your order details and click on the "Place Order" button to complete your purchase.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.

3. How long will it take to receive my order?

The delivery time depends on your location and the shipping method you choose at checkout. Typically, orders are processed and shipped within 1-3 business days. Once shipped, you can expect your order to arrive within 5-7 business days for domestic orders and 7-14 business days for international orders.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service within 14 days of receiving your package in it's original packaging. We will provide you with instructions on how to return the item for a refund or exchange.

5. Do you offer international shipping?

No, we do not offer international shipping at this time, please subscribe to our newsletter to be notified of any shipping updates or restocks.

6. Can I track my order?

Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on our website or the shipping carrier's website.

7. What if the item I received is damaged or defective?

If you receive a damaged or defective item, please contact our customer service within 7 days of receiving your package. We will arrange for a replacement or refund, depending on the availability of the product.

8. Can I cancel or modify my order?

We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer service immediately. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has been processed.

9. How can I contact customer service?

You can contact our customer service team by emailing support@nothingbutstaples.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.